Terms and conditions of Purchase
Dear customer, thanks for your attention; below terms and conditions related to its purchase.
Packaging
Our creations are shipped inside a special case, included in the price, that is specifically designed to hold them.
Shipping
We usually ship within 2 to 7 business days.
Selling price includes shipping costs. In case of proven non-delivery, Silverleaf will do a new shipment as soon as possible.
We communicate delivery times according to courier estimates. Shipment could be traced via tracking number provided by the express courier (UPS).
We cannot ship to post boxes.
Return Policy
You can exercise the Return Policy within 15 days of receipt for all goods excluding the customized silver creations. Shipping costs for the return shall be borne by the customer.
Warranty
All bookmarks Silverleaf have a 2-year warranty against manufacturing defects and have engraved, in addition to the trademarks of the law and the symbol of the oak leaf, an alphanumeric code recorded in the archives of our company that identifies every characteristic protection of its originality.
Duties or customs fees
Any duties or customs fees are paid by the customer.
Seller info
Silverleaf by Massimo Moreale
via Larga 52-54, 33100 UD – Italy
+39 0432 507170 – info [at] silverleaf.it
REA 288561
AIA member 92775
VAT IT02793310307