Terms and conditions of Purchase

Dear customer, thanks for your attention; below terms and conditions related to its purchase.

Packaging

Our bookmarks are shipped together with a book, included in the price, that is specifically designed to hold them.

Shipping

We usually ship within 10 business days.

The selling price of Silverleaf products include the shipping costs. In case of proven non-delivery, Silverleaf will do a new shipment as soon as possible.

We communicate delivery times according to courier estimates. You can trace the shipment with the shipment number we provide.

We cannot ship to post boxes.

Duties or customs fees

Any duties or customs fees are paid by the customer.

Return Policy

Within 15 days of receipt of goods, you can exercise the Return Policy excluding the customized bookmarks. Shipping costs for the return shall be borne by the customer.

Warranty

All bookmarks Silverleaf have a 2-year warranty against manufacturing defects and have engraved, in addition to the trademarks of the law and the symbol of the oak leaf, an alphanumeric code recorded in the archives of our company that identifies every characteristic protection of its originality.

Information on the Seller

Silverleaf by Massimo Moreale
via Larga 52-54
33100 Udine – Italy
phone: +39 0432 507170
e-mail info@silverleaf.it
REA: 288561
AIA member: 92775
VAT: IT02793310307